Privacy Policy

GoHumanize.AI (“GoHumanize.AI,” “we,” “us,” or “our”), managed by GoHumanize LLC, respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit GoHumanize.AI or use our text humanization services.

By using GoHumanize.AI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Account Information
Name, email address, profile picture, account settings, and authentication details.

Authentication Information
Information received from third-party login providers, such as Google Single Sign-On.

Usage Data
Text submitted for humanization, humanized outputs, word counts, credit usage, feature usage, timestamps, and service interactions.

Communication Data
Messages, requests, or feedback you send through our contact forms, support channels, or email.

Technical Data
IP address, browser type, device information, operating system, referring URLs, cookies, session data, and analytics information.

Payment or Billing Data
If paid plans are offered, payment-related information may be processed by third-party payment providers. We do not store full payment card details.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve GoHumanize.AI.
• Process text humanization requests.
• Manage accounts, subscriptions, credits, and usage limits.
• Authenticate users and secure accounts.
• Send transactional emails, such as account notices, password resets, credit alerts, and service updates.
• Respond to support requests and user inquiries.
• Analyze usage trends and improve our AI systems, product experience, and performance.
• Detect, prevent, and respond to fraud, abuse, security incidents, or policy violations.
• Comply with legal obligations.

3. Legal Bases for Processing

Where required by applicable law, we process personal information based on one or more of the following legal bases:

• Performance of a contract: to provide our services to you.
• Consent: where you have given permission, such as for certain cookies or marketing communications.
• Legitimate interests: to improve, secure, and operate our services.
• Legal obligation: to comply with applicable laws, regulations, or lawful requests.

4. AI Input and Content Data

When you submit text to GoHumanize.AI, we process that text to provide the humanization service.

Your submitted text and humanization history may be stored in your account for your reference. We do not sell your submitted content. We do not share your humanization history with unrelated third parties except as described in this Privacy Policy.

You should avoid submitting highly sensitive personal information unless necessary.

5. How We Share Information

We do not sell your personal information.

We may share information with:

• Service providers: such as hosting, database, analytics, authentication, email delivery, payment processing, and customer support providers.
• Legal authorities: if required to comply with law, legal process, or lawful government requests.
• Security and fraud prevention partners: to protect our platform and users.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• Aggregated or anonymized data: for analytics, research, benchmarking, or product improvement, where it cannot reasonably identify you.

6. Third-Party Services and AI Providers

We use third-party service providers to operate, improve, and deliver our services.

These may include providers for:

• Hosting and infrastructure (e.g., databases, cloud storage)
• Authentication and account management
• Analytics and performance monitoring
• Email delivery and customer support
• Payment processing (if applicable)
• Artificial intelligence and machine learning services used to process and generate text outputs

For example, we may use external AI model providers such as OpenAI and similar services to process the text you submit and generate humanized content.

When you use our services:

• Your submitted text may be transmitted to these providers solely for the purpose of delivering the requested functionality.
• These providers are contractually obligated to process data only on our behalf and in accordance with applicable privacy and security standards.
• We do not permit these providers to use your data for unrelated purposes unless explicitly disclosed.

We may change or add service providers from time to time to improve our services.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in.
• Remember preferences.
• Improve site performance.
• Analyze traffic and usage.
• Protect against fraud and abuse.

You can disable cookies through your browser settings, but some features may not work properly.

For more information, please see our Cookie Policy, if available.

8. Data Storage and Security

Your data is stored using secure infrastructure, including Supabase and related service providers.

We use reasonable technical and organizational measures to protect your information, including encryption in transit, encryption at rest where supported, HTTPS, secure authentication, access controls, and monitoring.

However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be stored or processed in countries other than where you live. These countries may have different data protection laws.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized mechanisms.

10. Data Retention

We retain personal information for as long as necessary to:

• Provide our services.
• Maintain your account.
• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements.
• Prevent fraud or abuse.

You may request deletion of your account and associated personal data by contacting us at hello@GoHumanize.AI.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at hello@GoHumanize.AI.

12. Regional Privacy Rights

European Economic Area, United Kingdom, and Switzerland

If you are located in the EEA, UK, or Switzerland, you may have rights under applicable data protection laws, including GDPR-style rights to access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

California and Certain U.S. Residents

Depending on your state, you may have rights to know, access, correct, delete, or opt out of certain uses of personal information. We do not sell personal information.

Canada and Australia

Users in Canada or Australia may request access to or correction of their personal information and may contact us with privacy-related concerns or complaints.

13. Children’s Privacy

GoHumanize.AI is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, contact us at hello@GoHumanize.AI, and we will take appropriate steps to delete it.

14. Marketing Communications

We may send you service-related messages and, where permitted, promotional communications.

You can opt out of promotional emails by following the unsubscribe instructions in those emails or contacting us. You may still receive transactional or account-related messages.

15. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third parties.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above.

For significant changes, we may notify you by email, in-app notice, or another reasonable method.

17. Contact Us

For privacy questions, requests, or complaints, contact us at:

GoHumanize LLC
Email: hello@GoHumanize.AI